WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Visa, MasterCard, Discover and American Express cards, PayPal, and Apple Pay. We also accept store credit in the form of an e-gift card.
HOW CAN I GET ASSISTANCE IF I NEED IT?
We're here to help! Email us at firstname.lastname@example.org for any order or product related questions. We look forward to helping you with your questions. We respond to email messages in the order that they are received, and we will respond to your as quickly as possible.
WHERE IS THE PACKAGE SHIPPED FROM?
WHEN WILL MY ORDER SHIP?
All orders are processed and shipped within 1-3 business days.
I WANT TO RETURN MY PURCHASE! WHAT DO I DO?
Please click here for steps on how to easily process your return or exchange.
HOW DO I USE A STORE CREDIT AND A COUPON CODE?
Please enter your coupon code in the discount code section at check out. You will also see a place for notes and comments please include the discount code in the notes. At the time your order is shipped your discount will be adjusted to your store credit or form of payment.
IS YOUR JEWELRY SAFE?
Our pieces are lead and nickel free and are stored in a safe and controlled environment.
I WANT TO PURCHASE AN ITEM THAT'S SOLD OUT! WHAT DO I DO?
Click on the item you would like to purchase and select your desired size if the item is sold out a notification will pop up. Click on "notify me when available" and enter your email address. When the item is back in stock you will be notified by email.
DO YOU HAVE A SIZE GUIDE?
Yes. SIZE GUIDE
WHAT HAPPENS IF I FORGET TO USE MY DISCOUNT CODE?
Once your order has been placed we are unable to manually add the discount.